Privacy Notice

Identity and address.

In compliance with the provisions of the Federal Law on Protection of Personal Data in Possession of Individuals, we inform you the following: On the Website (www.barcoscaribe.com) we are responsible for the use and protection of your personal data, and we commit ourselves to protect your privacy. This Privacy Notice details the information you provide as a client, how we collect it, what we do with it and how we protect it.


Contact.

You can contact us by writing an email and send it to contacto@barcoscaribe.com, or via postal mail to the next address: 15 Avenida Norte #65 Colonia Centro. C.P. 77600. Cozumel, Quintana Roo.

For what purposes do we collect and use your personal information?

The personal data collected will be used only and exclusively for the following purposes that are necessary for the service requested: follow up, update and confirm the passenger maritime transport service, as well as follow up on your reservation. Additionally, we will use your personal information for the following purposes that are not necessary for the service requested, but that allow us to facilitate and provide a better experience and offer our products and services: conduct surveys about the contracted service, provide advice in the process of purchase through our website if necessary, receive by e-mail, telephone or through social networks information of promotions, additional services that we or our business partners offer and related activities. In case you do not want your personal data to be processed for these additional purposes you can limit its use by sending your request to the email address contacto@barcoscaribe.com or writing to the following address: 15 Avenida Norte #65 Colonia Centro. CP 77600. Cozumel, Quintana Roo.
The refusal to use your personal data for these purposes can not be a reason for us to deny you the services and products you request or contract with us.

Personal data collected and ways of obtaining them.

Personal data collected for the purposes set forth in this Privacy Notice are obtained in the following ways: 1. When you provide them to us directly, understood as any electronic, optical, audio, visual or other technology such as postal mail, Internet or telephone, including the hiring of a product or service with Barcos Caribe, participation in promotions, offers, sponsorships and related activities. 2. When you visit our websites and enter your data; 3. When we obtain information through other sources that are permitted by law.

Information that is collected.

To carry out the purposes described in this Privacy Notice we will use the following personal information: Contact: • Full name • E-mail • Home phone • Cell phone • Address (Street, Number, City, State, Zip Code, Country) • Nationality • Date of birth Credit Card Data: • Credit Card Number • Owner's Name • Due Date In accordance with articles 8, 10 and 37 of the Federal Law for the Protection of Personal Data in Possession of Individuals ("LFPDPPP"), financial data such as Credit Card Data do not require express consent to be used.

Sensitive personal data.

We inform you that in order to comply with the purposes set forth in this privacy notice, in addition to the personal data mentioned above, sensitive personal data may be collected and processed, such as: physical condition, health status, disability and medical documents, banking information, which require special protection. We promise that they will be treated under the strictest security measures that guarantee their confidentiality and will only be treated for the purposes contained in this Privacy Notice.

Limitation to the use of your personal data.

You can limit the use of your personal data in order not to continue receiving information about promotions, offers and additional services that we offer by telephone, or by e-mail, sending your request to the email address contacto@barcoscaribe.com or writing to the following address: 15 Avenida Norte #65 Colonia Centro. CP 77600. Cozumel, Quintana Roo.

How can you access, rectify, cancel or oppose to the use of your personal data or revoke your consent?

Usted tiene derecho a conocer qué datos personales tenemos de usted, para qué los utilizamos y las condiciones del uso que le datos You have the right to know what personal data we have about you, what we use them for and the conditions of use of the data (Access). Likewise, it is your right to request the correction of your personal information in case it is out of date, inaccurate or incomplete (Rectification); to remove it from our records or databases when it considers that it is not being used in accordance with the principles, duties and obligations set forth in the regulations (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights. You can revoke the consent that, in your case, you have granted us for the treatment of your personal data, including your sensitive personal data. However, it is important that you keep in mind that in all cases we can not meet your request or conclude the use immediately, since it is possible that due to some legal obligation we need to continue treating your personal data. Also, you should consider that, for certain purposes, the revocation of your consent will imply that we can not continue to provide the service you requested, or the conclusion of the relationship with us. In accordance with article 29 of the Federal Law on the Protection of Personal Data in Possession of Individuals, the request must contain the information requested in all required fields and marked as mandatory, among which is: the full name (name or names and surnames), e-mail address or physical address designated for notifications, a contact telephone number and a clear and precise description of the personal data on which the ARCO rights are exercised, attaching a simple copy of their official identification , or in electronic media, digitized version of it (scanning). The deadline to address your request will be a maximum of twenty business days from the date of receipt of your request for access, rectification, cancellation or opposition, you will be answered about the origin of the same by e-mail addressed to your person, sent to the e-mail address you have indicated in the application itself or by sending a letter to the physical address you have indicated for such purposes (the twenty days will be considered completed at the time of delivery). Additionally, if the holders of personal data wish to cancel the subscription to the sending of email bulletins, they may do so in whole or in part by clicking on the link 'cancel subscription' located at the bottom of the emails.   Modifications to the privacy notice. We reserve the right to make modifications or updates to this privacy notice at any time, for the attention of new legislation, internal policies or new requirements for the provision or offering of our services or products. Protection. The security and confidentiality of the data that users provide when contracting a service or buying a product online will be protected by a secure server under the Secure Socket Layer (SSL) protocol, in such a way that the data sent will be transmitted encrypted to ensure your shelter. To verify that you are in a protected environment make sure that an S appears in the navigation bar. Example: httpS: //. However, despite having more secure tools every day, the protection of data sent over the Internet can not be guaranteed 100%; Therefore, once received, everything possible will be done to safeguard the information. Improper treatment of your personal data. If you consider that your right to protection of personal data has been damaged by any conduct of our employees or our actions or responses, presumes that in the processing of your personal data there is a violation of the provisions of the Federal Law of Protection of Personal Data in Possession of Individuals, may file a complaint or complaint with the INAI, for more information visit www.inai.org.mx